Claim - Personal insurances - PMT ROY

In case of a loss

To make a claim, contact your broker at

Are you an Intact Insurance client?

File your auto or home insurance claim online!

Just use the Intact Insurance App or the online Client Centre. It’s quick and easy. And there’s no need to call.

Has your claim been filed? With Intact Insurance Online Services, you can check the status of your claim 24/7.


Some tips

To speed up the claims process, make sure to have the following items on hand:

  • Your insurance policy and policy number
  • Date of the event
  • Details and circumstances surrounding the claim
  • A joint report filled out with the third party during an accident involving your vehicle (if you don’t have a joint report form, you can ask your broker to send you one)
  • Pen and paper to write down certain important information, such as the contact information for the people assigned to your claim

Contact us at 1-866-780-0808